Servicenow lookup select box reference qualifier. application for variable "Operation".

Servicenow lookup select box reference qualifier Create 2 fields are look up select box and define the variable attribute like below. In case he has several equipments, none would appear by default. Once the user makes a selection, either User or Shared, I want the lookup select box to only show records who's "mailboxtype" (mailboxtype is a field in the table) matches the selection. ServiceNow Community servicenow community. either this select box has its own "Question Choices" ( table : question_choice) or its pointing to System Choice ( table : sys_choice) So if you are using question_choice then configure the sys_choice table and add those choice values in the Hi, I was working with Catalog item. function filterDe Hi All, I have added one lookup select box variable on my catalog item which lookups choices from Category field on story table. if we select user A in field 1 , field 2 has to show the roles based on dependent values mentioned in sys_choice table . The Lookup Select Box comes back empty. In record producer , I have created a variable of type: Lookup Select Box , referring to the "sys_user" table. Hi Lars, I wasn't able to use radio buttons because it wouldn't allow me to add or remove options but a , I did end up using a Lookup Select Box and basically used a GlideAjax Function from Client Script to send the variable parameters to a server script include to load the values in an array and return the possible options back to the the Client as an array and did a Solved: Hi, I have write one reference qualifier on "Lookup Select Box" type, on service catalog. I had earlier set this up as assigned_to =javascript:gs. The first is a lookup select box. ServiceNow Employee In response to Abhinay Erra. I have tried ORDERBY, ORDERBYDESC and even used script include and returing the sysids after sortingstill not able to show in descending order of closed_at field. So the variable where one selects rooms is called "Room type"? Also, may I ask why are you using a Lookup Select Box and not a Reference variable to enable selecting rooms? 1 Try changing your project variable to be of type Reference instead of Lookup Select Box. element field, label field, etc. The Room type variable is a lookup select box that needs a reference qualifier to show only rooms of the correct room type. I'd like to let users see only the choices filtered by I am assuming the lookup select box is a reference to sys_user. How to acheive this by using reference qualifier? Solved! Go to Solution. I need your urgent help on this. Mark as New; This reference qualifier is working fine in service portal but not working from standard catalog view like. There are no reference qualifier conditions, but when I am trying to fetch records on the order form it's not shoing the current records, but only the older I am trying to figure out how to create an encoded query string for a reference qualifier or see if I have to possibly script this. There are no reference qualifier conditions, but when I am trying to fetch records on the order form it's not shoing the current records, but only the older ServiceNow Learn more about ServiceNow products and solutions. One of these You configured the Lookup select box variable "Lookup value field" = Name, where it should be sys_id to match what was working in the script include with the reference variable type. Venkat122. request_source. Go to solution. Name: u_user; Select theType Specifications tab and enter Reference: User [sys_user] Use reference qualifier: Advanced Reference qual: javascript: u Documentation Find detailed info about ServiceNow products, apps, features, and releases. Hi @Leandro Oliveir ,. Partner Grow your business with promotions, news, and marketing tools for partners. But its not working. Reference qualifiers in look up select box will not work on OnChange. If I do not enter a qualifier, I get all rooms of all types. I am not aware of a way to change it. That way you can assess which condition is not A Lookup Select Box (A) that include none, which contain application category (Communication, Design, ) A second Lookup Select box (B) which contain applications (Skype, Paint 3D 😉). I am using as my ref qual javascript:'u_user_uuid='+current. The reference qualifier narrows down the table to company code selection. The pulldown list will be populated from a custom table I created. 0 Helpfuls 520 Views; Reply. In dropdown i want to show latest closed records first follwed by old closed ones. Hello, I created a lookup select box variable named "subcategory" where I want the options on the drop down to be directly dependent on the option chosen before from the "Product Category" variable. I tried modifying the ref qualifier using Lets say I have a lookup select box called 'Department' and when I select an option from that box I want to populate and/or filter another lookup select box to just have options based on the value selected in department. Kilo Guru Options. I have one look select box, where the look up from table is Request table and lookup value field is Request number. I really think the qualifiers should be "room_type=small_room", "room_type=medium_room" etc, but it simply does not work. Good morning, We have a section on our ServiceNow instance where users can select a training course from a dropdown list, in this case Excel. I put reference qual = "u_application_unit=" + current. reference current. We're using a custom table with reference qualifier as variable. 1 ACCEPTED SOLUTION Go to solution Hi I have two lookup select box variables (A & B) in my variable set. The Devvies 2025 are here! Celebrate your hard work and innovation by submitting your apps today. Variable attributes are needed only when you are writing a reference qualifier for lookup select box variables. How to populate the install_type of selected application on the Select box field. You configured the Lookup select box variable "Lookup value field" = Name, where it should be sys_id to match what was working in the script include with the reference variable type. It should work on lookup select boxes. Set a Reference Qualifier: In the dictionary entry for the dependent field, set the Reference Qualifier to "Dynamic The Room type variable is a lookup select box that needs a reference qualifier to show only rooms of the correct room type. This is the reference qualifier for the Lookup Select Box variable added directly to the Catalog item: Here is a I have two variables on my catalog item, Select Location and Select User pointing to location and user tables respectively. I feel like I missed a step but not 100% sure. ServiceNow Documentation Find detailed info about ServiceNow products, apps, features, I have write one reference qualifier on "Lookup Select Box" type, on service catalog. Or Create a Script include that returns the Reference qualifier based on how to fetch catalog item name from a lookup select box variable which refers to catalog item table having reference qualifier to show only 4. getDisplayValue()+"^device_type="+current. Solved: Hi, I have a variable the type is look up select box. Teri, I'll suggest you simplify your reference qualifier for troubleshooting purposes. ; Partner Grow your business with promotions, news, and marketing tools for partners. Reference Qualifier: Loading Catalog Item variables of type Lookup Select Box can take a long time to pull up the drop-down options for the variable. In the reference qualifier, I want to write script that display only "--None--" without displaying any Lets say I have a lookup select box called 'Department' and when I select an option from that box I want to populate and/or filter another lookup select box to just have options based on the value selected in department. Does anyone know if there is a work around besides making the field a reference variable? I have 3 variables on a form -- each dependent on the last. I had earlier set this up as To properly have the Subcategories filter based on the Category a user selects, we need to use Lookup Select Box and ref_qual_elements attribute on the Subcategory field. I created an order guide that accumulates the 10 cat items. 1 ACCEPTED SOLUTION Go to solution So I need to have a script include in order to cover a couple of scenarios for an advanced filter on a reference variable field on an incident record producer. Also given the reference qualifier , where I need to get the members of the particular group to be shown. You can use "Lookup label field(s)" = Name to display this in the list of records. I have given Reference qualifier and variable attributes, but it is still not working. For more details: Set a Reference Qualifier: In the dictionary entry for the dependent field, set the Reference Qualifier to "Dynamic. Target custome field has fields, u_order and u_language. i had variable type Select Box with two choices like automation & nonautomation. and a custom u_order field. but it's not working on portal. Application - Select box; Operation — Lookup select box . I would like to create a new column on the technical system table called Data Tool Network Path. reference qualifier works and returns the values on the sys_choice table. I have a request form which the first variable which is a lookup select references the sys_user table based on the user_name and pulls a custom field of test_uuid as the lookup value field. Hi Everyone, after going through n number of cases regarding trying to populate data in "Lookup Select Box" variable through reference qualifier, i am still able to make my case work. How do I remove certain options from Documentation Find detailed info about ServiceNow products, apps, features, I copied the reference qualifier from the list view of the choices, using 'copy query'; View solution in original Documentation Find detailed info about ServiceNow products, apps Reference qualifier "ORDERBY" and javascript does not work Go to solution. Reference qualifier: service_classification=Business Service Variable attributes: Variable "Server" : Variable: - server Question: - Server Name: - server Type: Lookup Select Box order: - 200 Lookup from table: cmdb_rel_ ci Lookup value field: parent Lookup label field(s): Include none: true Reference qualifier: javascript:'parent=' + current I have two variables in a catalog item. Use the required field name in ac_columns field. The other is a select box with two choices, User & Shared. Based on location field, user must populate. In dropdown i want to show latest closed. So when I select a country in Country field, then only states of that country should populate in State field using 'cmn_location' table data. getUserID(); But this just fetched record for that user. Hi, I'm using a Lookup Select Box variable in the Service Portal. variables. In dropdown i want to show latest closed ServiceNow Learn more about ServiceNow products and solutions. On the Variables related list tab, click New; Type: Reference; Select the Question tab and enter Question: Select a user. Solved! Go to Solution. That's why your hard-coded "u_client=[sys_id of specific client record]" reference works. I have variable set with location fields (region, country,city, office, floor, etc) in Lookup Select Box type. I have a Lookup select Box. In reference qualifiers, you can sort the reference lookup list by using standard list controls. I've got a lookup select box variable dependent on another lookup select box variable via a reference qualifier. Variable 3 is a lookup to variable 2 as the dependent value Hello developers, I am using Lookup select box, table used is sc_req_item and reference qualifier is added. Cause For variables that pull up data from Choice I have a lookup select box and I want to write a reference qualifier which will populate the data based on data saved to requested For field. So Variable 1 is a lookup to the reference table. Based on the selection of the choice , the Lookup Select Box values should filter the values in the table (location table) There are no Reference values between the two variables We would like to show you a description here but the site won’t allow us. To specify the order of an auto-complete list for a reference field, use the ref_ac_order_by dictionary attribute. getSession(). Applicable variables: Lookup multiple choice, Lookup select box, List Collector. No problem. Help. The Lookup Select Box comes On each Booking RP, there will be a unique Room type variable. computer_setup+"^exceptiondevice=false^isactive=true^ORDERBYsortsequence" I have two variables in a catalog item. Variable 2 is a lookup to the reference table but with variable 1 as the dependent value. In the Past we have used the I have 2 lookup select boxes on a catalog item: Variable 1 . It works fine in returning the correct values. Just set Lookup label field(s) to: 1. Value & Label . Is there a direct way to say Documentation Find detailed info about ServiceNow products, apps, features, I've got a lookup select box variable dependent on another lookup select box variable via a reference qualifier. The Lookup Select Box comes Hello Experts, I have two lookup select box fields in Catalog Item. The problem with Lookup Select Boxes, I believe, is they are static and not dynamic like a Reference variable. Documentation Find detailed info about ServiceNow products, apps, features, and releases. In the Past we have used the following Script Include called filterDevices on a reference qualifier line for a reference field. It`s like a dynamic filter. persona. But it doesn't work as expected. There's other references on this on the past: The most referenced perhaps: Reference Qualifier on Lookup Select Box Variable. I manage to have B filtered depending on the value of A with the reference qualifer: javascript:'category='+current. You need the element to match the element you created in sys_choice. Use the reference field and configure the variable attributes like below. First one is Country and another one is State. Store Download certified apps and integrations that complement ServiceNow. after going through n number of cases regarding trying to populate data in "Lookup Select Box" variable through reference qualifier, i am still able to make my case work. There are no reference qualifier conditions, but when I am trying to fetch records on the order form it's not shoing the current records, but only the older We would like to show you a description here but the site won’t allow us. Ultimately what I want to do is make it so if a user selects 'Room' in the issue field and 'second floor' in the floor field, then the Location select box will only show second floor rooms. The first is a lookup select box and I'd like the second to be a lookup select box with a reference qualifier because setting it as a reference variable gives the same information as the third ServiceNow Learn more about ServiceNow products and solutions. SelectboxA (lookup to ColumnA) Please help me with advanced reference qualifier with an example to achieve this. Set a Reference Qualifier: In the dictionary entry for the dependent field, set the Reference Qualifier to "Dynamic I am trying to populate a Lookup Select Box with the list of Mobile Phone #'s that is associated with a requested_for on an requested item form. I have a variable the type is look up select box. Also ref_qual_elements=userID has also been added to variable attributes This is Hi All I have a lookup select box and I want to write a reference qualifier which will populate the data based on data saved to requested For field. Learning Build your skills with instructor-led and online each dependent on the last. ref_qual_elements. I have a lookup select box variable, that has a reference qualifier associated to the Hardware table. the sysID matches the record producer. application_category I have 3 Lookup Select Box Variables that I need to be dependent upon each other. Thi We would like to show you a description here but the site won’t allow us. I am working on Eureka and looking help to set reference qualifier through script for Lookup Select box catalog variable. To achieve this I have created one Script Include and called it in Reference Qualifier. Then you would have the desired sorting order. It will fix your issue. The first is a lookup select box and I'd like the second to be a lookup select box with a reference qualifier because setting it as a reference variable gives the same information as the third You configured the Lookup select box variable "Lookup value field" = Name, where it should be sys_id to match what was working in the script include with the reference variable type. Documentation Find detailed info about ServiceNow products, apps, features, Reference Qualifier on Lookup select box variable not working Go to solution. Below is my scenario: I have a custom table which has got certain mapping of Facil Try changing your project variable to be of type Reference instead of Lookup Select Box. Below is my scenario: I have a custom table which has got certain mapping of Facil Hi All I have a lookup select box and I want to write a reference qualifier which will populate the data based on data saved to requested For field. What I am looking for is the correct reference qualifier to present the following on the cat item form. ; Store Download certified apps and integrations that complement ServiceNow. Hi, I got the reason behind it the reason is as follows: Reference qualifiers in look up select box will not work on OnChange. We provided orders for each of the relevant choices and a reference qualifier Documentation Find detailed info about ServiceNow products, apps, features, the second lookup select box should only show those values associated with that application: I don't have any experience with Reference Qualifiers. . Documentation Find detailed info about ServiceNow products, apps, features, ServiceNow Learn more about ServiceNow products and solutions. Try changing your project variable to be of type Reference instead of Lookup Select Box. how to fetch catalog item name from a lookup select box variable which refers to catalog item table having reference qualifier to show only 4. On each Booking RP, there will be a unique Room type variable. Kind regards, Kai i have two lookup select box fields which are referencing to the same table sys_choice . How to acheive this by using Documentation Find detailed info about ServiceNow products, apps, features, use following values in type specification in lookup select box variable . Hi All, i have a lookup select box variables and the values populated in this variable will dependent on another variable. For example if selected Country=India, in the City field we will see only the cities of India. ServiceNow Learn more about ServiceNow products and solutions. What am I missing? javascript:"persona=" + current. Hi all, I have a catalog item with Lookup Selectbox variable called Change Type referencing to sys_choice table and with a help of reference qualifier the variable is showing only few choices in the form. Since these cat items have different user critieria, I want to display the choices that are only avaialable to the user. I tried modifying the ref qualifier using g_form. We have to write OnChange catalog client script on Application variable and you can dynamically populate the options for Operation variable by querying the look up tabl Good morning, We have a section on our ServiceNow instance where users can select a training course from a dropdown list, in this case Excel. What you could do, however, is make Order part of the label. I have created a lookup select box variable which relates to a field on a table. Then for whatever reason on my record producer it returns 3 values of null. field 1 is users and field 2 is roles . Field type is Lookup select box. reference qualifier filters choices based on a checkbox on Dependent values of Reference Qualifier on Lookup Select Box Variable not updated in platform Release All releases Cause Attribute 'ref_qual_elements' was missing in variable attribute Loading Loading The best practice guidance for advanced reference qualifiers should be to use a Script Include rather than a global Business Rule to run the qualifier script. (user) reference field. getValue() to capture the users selection, but now it's not returning any records: I am trying to populate a Lookup Select Box with the list of Mobile Phone #'s that is associated with a requested_for on an requested item form. You have 2 options: Duplicate the variables and use the duplicates with default value for this form. I am assuming the lookup select box is a reference to sys_user. I have set a reference qualifier to set dropdown values for 'C Drive', based on Server Type Selection. getLanguage()" in a Lookup Select Box variable. The lookup select box lists certain departments (it has a reference qualifier to only show certain values), and has a "-- None --" option. But this works only on load not on change of variable Application variable. then add "ORDERBYmyordercolumn" to the reference qualifier of the Hi, I am trying to set a Lookup select box to work with a dependant field. Variable - Select Location. application for variable "Operation". Cupcake. 2 Helpfuls Reply. Both reference to the same table which has type and GB field. This is the reference qualifier for the Lookup Select Box variable added directly to the Catalog item: Here is a The reference qualifier you'll put on the "C: Drive" variable lookup select box will look like: javascript:new ScriptIncludeName(). CheckServerType(). I think the onLoad does not trigger the Advanced reference qualifier to recalculate. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. Goran WitchDoc. Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. name: category. Now this category field is dependent on Business Service field on story and same what I need is this variable on form should show choices dependent on one particular servi I have a lookup select box and I want to write a reference qualifier which will populate the data based on data saved to requested For field. Documentation Find detailed info about ServiceNow products, apps, features, Documentation Find detailed info about ServiceNow products, apps, features, and releases. English (US) English (UK) German Documentation Find detailed info about ServiceNow products, apps, features, " Note: Reference qualifiers do not support the ORDERBY condition. I am using Lookup select box, table used is sc_req_item and reference qualifier is added. function filterDevices() { var answer = ' '; Hello Experts, I have two lookup select box fields in Catalog Item. However the lookup select box field's lookup value field is install_type. Before we explain, can you share the detail of this select box , how is the current configuration. vm_user; . Nothing is getting populated in user ServiceNow Learn more Currently we have a record producer within the custom app with a variable set 'XYZ' with multiple non-related lookup select box variables that reference a custom choices table. two fields as lookup select boxes, second look select box value is dependent on the first look up box variable value, 1. userID;. We have to write OnChange catalog client script on Application Oh, I was under impression you were using a reference variable. I tried modifying the ref qualifier using Reference qualifier: service_classification=Business Service Variable attributes: Variable "Server" : Variable: - server Question: - Server Name: - server Type: Lookup Select Box order: - 200 Lookup from table: cmdb_rel_ ci Lookup value field: parent Lookup label field(s): Include none: true Reference qualifier: javascript:'parent=' + current ServiceNow Learn more about ServiceNow products and solutions. Please Mark Correct/helpful, if applicable, Thanks!! Regards Sulabh Garg ServiceNow Learn more about ServiceNow products and solutions. I tried modifying the ref qualifier using Loading Loading Documentation Find detailed info about ServiceNow products, apps, features, and releases. 'u_language='+gs. The issue is: if I would like to create a Catalog UI Policy on the Record producer for that variable, the "Catalog Conditions" are showing for Change Type variable I have a Cat Item on the Service Portal that has a lookup select box variable that references the technical system table. reference: cmdb_model_category. The reference qualifier here is important. But since we can change the value of Hello developers, I am using Lookup select box, table used is sc_req_item and reference qualifier is added. Hi Lars, I wasn't able to use radio buttons because it wouldn't allow me to add or remove options but a , I did end up using a Lookup Select Box and basically used a GlideAjax Function from Client Script to send the variable parameters to a server script include to load the values in an array and return the possible options back to the the Client as an array and did a ServiceNow Learn more about ServiceNow products and solutions. So when I select any value , then in the question answer table , I am seeing the display value (Name) In catalog item, i had two variables with type Lookup Select Box & Select Box. I specifies the choice table, and the reference qualifier is written in javascript. Hello Experts, I have two lookup select box fields in Catalog Item. 0 Helpfuls 549 Views; Reply. I applied ORDERBY in reference qualifier. I have a Lookup Select Box on a variable set on a Catalog item that calls a script include in a reference qualifier and passes in the value of the previous Lookup Select Box into the script include. " Documentation Find detailed info about ServiceNow products, apps, features, and releases. Learning Build your skills with I have overlooked your question. Let me know if you need any help. I need your Hello, I am trying to populate a Lookup Select Box with the list of Mobile Phone #'s that is associated with a requested_for on an requested item form. added below reference qualifier=ref_qual_elements=xyz; (xyz is other varaiable on my record pr I am creating a Lookup Select Box on a cat item. Currently the Lookup Select box has a reference qual containing u_type=excel so it filters on Excel only which refers to ServiceNow Learn more about ServiceNow products and solutions. Variable - Select User . Currently the Lookup Select box has a reference qual containing u_type=excel so it filters on Excel only which refers to the IT training table: The traini Hello Shaik, Please see the below variable of Lookup select box type, You can just mention 'active=true' as per below screenshot in reference qualifier. then use the following reference qualifier: "ORDERBYu_order" in the type specification. 0 Helpfuls 103 I have a look up select box the uses the sys_choice table with some pretty basic defaults . For lookup select box variables, choices are sorted by label in alphabetical order. 2. I have seen many references to it should work it won't work and am looking for if this can work and how. If the employee only had one device in the Hardware, I wanted it to appear as default in the option. But finally in the 'if' condition it's not showing any possible values to select. Below is the text from ref qualifier. Documentation Find detailed info about ServiceNow products, apps, features, Advanced reference qualifier is not working for lookup select box in multi row variable set Go to solution. First one is Country and another one is State. Try something like this, which would show all users where the person viewing the item is the manager: Reference Qualifier: javascript: 'active=true^manager=' + gs. ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name,ref_ac_columns_search=true,ref_ac_order_by=name Solved: Hi, I have created a lookup select box variable and I need to remove some of the options from the list. We don't have any catalog variables to date that have done that, so I'm not sure the syntax in the script include and the ref qualifier field to return the results below. The dependant field is called current. I have a Cat Item on the Service Portal that has a lookup select box variable that references the technical system table. This is acheived through reference qualifier: javascript: 'u_user='+current. But since we can change the value of A Lookup Select Box (A) that include none, which contain application category (Communication, Design, ) A second Lookup Select box (B) which contain applications (Skype, Paint 3D 😉). Eg: Application A install type is Production. b Modify the reference qualifier, or if that is not feasible as you need to perform queries etc, or the qualifier is too long (and you do not want to increase the size) then I would look at calling a Script Include and let it do the calculation and return the modified reference qualifier Hi I have two lookup select box variables (A & B) in my variable set. For this solution, I will create a Lookup Select Box that points to the Operating system field from the Computer [cmdb_ci_computer] table. " Choose an existing dynamic reference qualifier or create a new one that filters records based on the value of the Department field. added below reference qualifier=ref_qual_elements=xyz; (xyz is other varaiable on my record pr This time we'll put on an advanced reference qualifier. application_category ServiceNow Learn more about ServiceNow The Room type variable is a lookup select box that needs a reference qualifier to show only rooms of the correct room type. I am having troubles getting the sequence order to work for a catalog Lookup Select Box. I have two variables: Application - Select box; Operation — Lookup select box . Out of all records i need to seggregate only active records. Learning Build your skills with instructor-led and online training. Hi, I was working with Catalog item. Can you provide more detail on how to set up? 1st variable - application (u_platform in the table) I have two Lookup Select Box fields (drop down), Server Type and C Drive on a Service Catalog form. Hi, if you have a field in the table for the lookup select box called 'u_order', then use the following reference qualifier: "ORDERBYu_order" in the type specification. I know that in order to have the reference qualifier work dynamically with a variable value chosen ServiceNow Learn more about ServiceNow products and solutions. Others: Lookup selectbox reference qualifier. Can you just change the Reference table to Choice [sys_choice] and apply the filter/reference qualifier condition as - javascript:"element=u_job_level^name=sys_user^inactive=false"; Here is a photo of the variable assigned in the request form using lookup select box. 0 Helpfuls Reply. when i was working for one of the Record producer, I selected the variable type = Lookup Select box selected Reference table = ABC table selected field value. Learning Hi Everyone, after going through n number of cases regarding trying to populate data in "Lookup Select Box" variable through reference qualifier, i am still able to make my case work. getUserID() I hope this helps! If this was helpful, or correct, please be kind and mark the answer appropriately. That table only has 2 custom fields: Active - u_cat_active; CAT Case Number u_cat_number; As seen in the image below, I have the correct custom table listed, the lookup value field and a reference qualifier that is not working. When I open the form for a selected Technical System . department. (Possible values: internal/external) This does a direct lookup from the Choices list of the backend table The reference qualifier I am using is: javascript: "nam Solved: I want to combine two reference qualifiers for a single variable (please suggest if I should use a reference filed or look up select box. Variable A has some options(x,y) and when I select any value from Variable A it should populate the respective values in Variable B(there are some mapping values in the tables as shown below) after mapping the options from the table it should also append some extra options to Variable B. So when i select Application A on the reference field, lookup field should populate with Production choice. Support Manage your instances, access self-help, and get technical support. I would like to sort the choices on the variable to match the order on the form field. Using a Script Include means that the script only gets loaded Here is the Subcategory Variable configuration: Make sure this one is a Lookup Select Box. I have a custom table that has the values and dependent values. reference qualifier as javascript We're using a custom table with reference qualifier as variable. I created a lookup select box on the u_custom_catalog_item_choices that will display 10 choices of the cat items which are named more user-friendly. Hi All, I think I need to use a script include in reference qualifier field on the catalog variable of a lookup select box. I will then enter the correct path here. variables in the reference qualifier and have the field refresh when another variable changes I have a Lookup Select Box on a variable set on a Catalog item that calls a script include in a reference qualifier and passes in the value of the previous Lookup Select Box into the script include. This allows for maintenance to occur in one place rather than in the field and the I am trying to use a lookup select box to display options based on the user using a reference qualifier. Presuming your variable for server type is server_type, the script include will look like: We would like to show you a description here but the site won’t allow us. As you can see- later on in the flow we're trying to get the field value. Kind regards, Kai ServiceNow Learn more about ServiceNow products and solutions. The choice list is being displayed in alphabetical order even thugh I added the ref_sequence attribute to the variable. we have choice values of field 1 and field 2 variables. This script include returns a string value that is the reference qualifier. Kindly add "ref_qual_elements = applications" attribute to the lookup select box variable. All fields have Reference qualifier, which get Location list data depends on previos value. I'm trying to make it so that when I change the "requested for" field, the lookup select box auto-populates with the ServiceNow Learn more about ServiceNow products and solutions. Mega Guru Hey gyes. And now you can import all the choices in to a table and use reference qualifier on the lookup select box based on the Envelopes and envelope non-window. Shuhei2. A list of fields to be sent back to the server to get an updated reference. In the Reference Specification tab on the field, set the Reference field to the Job family table, set Use reference qualifer to Advanced and then add a Reference qualifier like the following, substituting the names of your variables and omitting the Active check if you don't have an active flag on the table: ServiceNow Learn more about ServiceNow products and solutions. For example: Reference Qualifier Condition: Department == current. edei qqppo wycf aoxqa ilomff pxzhz yghj ztczwqm qzpr kqgjafrg