Citidirect customer service hours. Customer Service Representative.

Citidirect customer service hours Please check with your Citibank representative for more details. or its affiliates, used and registered throughout the world. Click Submit . You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the Please contact your Citi Service Representative if you require assistance. Upon completion of the program, you can view a detailed report containing your PC's Check My PC results. Choose from a variety of payment options, including: Funds transfers, available in over 100 currencies covering more than 100 Port 443 is an absolute requirement in order to use Secure Sockets Layer (SSL). For a list of representatives in your area, go to the Contacts section of www. Whether you are on the road, at home or at the office, Citi Customer Service is available 24 hours a day, 7 days a week. Outside the U. Through our IVR you can find a fast and easy way to obtain information from your accounts. View Printable Format : Back Layar Live Chat akan terbuka dan selanjutnya Anda dapat langsung berkomunikasi dengan customer service mengenai informasi produk dan layanan Citibank. N. Our goal is to meet your needs by giving you access to news and information about Remember that all calls to our IVR *Interactive Voice Response and Customer Service Representatives are toll free. You can contact the appropriate Customer Service representative by CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. for receiving help with products, service or technical inquiries How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. User category . Reference Guidelines for Self Does CitiDirect Online Banking offer a solution for Letter of Credit (LC) issuance? Is a cross-border payment service offered through CitiDirect? How will I initiate and monitor my payment investigations? Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Trade Advisor CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. " Receiving real-time notifications of account activity and balance information increases efficiency in your decision-making process, in generating revenue, and in managing costs. FDIC-Insured - Backed by the full faith and credit of the U. Determine if you can connect to other Internet sites. Our hours of operation are: Business days from Monday to Thursday from 8:30 AM to 6:00PM Reference Guidelines for Self-Service Through our IVR, you can find a fast and easy way to obtain information from your accounts. for receiving help with products, service or technical User Profile is the CitiDirect service class used to identify and establish CitiDirect users. The CitiDirect® Online Banking Notification service delivers time sensitive information about your accounts directly to you no matter where you are - even when you are "offline. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account information in real time right from your computer or A comprehensive payment transaction solution Combined with the power of CitiDirect Online Banking, WorldLink Multicurrency Transaction Services offers you complete control over cross-border payments via the Web from anywhere in the world. To view a list of CitiDirect Reports by Service Class. 2. Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business CitiDirect Utilities Language Preference: Vietnamese es_LA korean zn_CN Indonesia українська Italiano Español Español (América Latina) English 日本語 Български Česky Deutsch Русский язык Română Português Polski Hebrew Français Magyar 한국어 Slovenčina ภาษาไทย 中文（台灣） 简体中文 Türkçe Ελληνικά Language Preference: An Award-Winning Application CitiDirect Online Banking wins top honors: CitiDirect examines how you can avoid social engineering fraud attempts Take a minute to learn what you can do to protect yourself and your business against 21st century scam artists. . Below are the phone numbers, by department, for contacting Citi customer support by phone. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Learning Center Language Preference: CitiDirect Online Banking Training Guides offer detailed, step-by-step written instructions for a variety of functions and tasks. User Profiles contain information about users, such as their name, address, city, country, and the hours of the week during which they can access CitiDirect. for receiving help with products, service or technical Citi and Arc Design and CitiDirect are registered service marks of Citigroup Inc. For business issues, contact your customer Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect Home About CitiDirect Getting Started Customer Support Trade Advisor: Customer Support CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Hours; Main (65) 6225 5225 or (65) 6224-5757 (for International Personal Bank Clients) - Our customer service officers will endeavor to reply to your query via Secured Message as soon as we can. Citi allows both of these transactions to be completed Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Navigation Pane - CitiDirect CitiDirect Online Banking supports an extensive list of Certificate Authorities (CAs) that can be supported for establishing the SSL session. See Login Help for more information. To access the Report Assistant, click Preferences from the lower left navigation bar and select "Favorite Reports". Contact Citi to report a lost or stolen card, obtain account status A list of contacts by products available for the country you selected will display. It is recommended that you choose one of them. Customer Service Representative. Check My PC with Sun Java Software. Get online support for Xfinity products & services. Terminology Cross-border Payment Service offered through CitiDirect: How do I use my SafeWord Card for CitiDirect Online Banking? Are my alerts or notifications secure? What is Event Notification? Contacts : Here is where you can find your. In addition to Online Help, the CitiDirect Customer Support resources described below are available to you. Information reporting features and functionality may vary by country. Reference Guidelines for Self-Service. They didn't ask for any weird verification. Untuk transaksi atau informasi yang bersifat rahasia, setelah login di situs tersebut, lakukan hal berikut ini. How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. Government CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. For a Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. City Citibank Customer City State Any State (or blank) Postal Code 00000-0000 (or 00000) Tax ID 000000000 CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. For a complete list of all available contacts, select ALL. for receiving help with products, service or technical inquiries Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. This may affect your sign-on process on CitiDirect Online Banking. citihandlowy. pl. 1: Access with our third party service providers, who provide services such as website hosting, data analysis, information technology and related infrastructure provision, customer service, processing your transactions, e-mail delivery, auditing, and other services; Customer Initiated Payments A completely automated payment process, Citibank Customer Initiated Payments enables your customers to provide payment information by touch-tone phone, computer via a direct dial up or calling one of our live operators – accelerating the movement of money while reducing paperwork and saving time. Our hours of operation are: Business days from Monday to Friday 8:00 AM - 5:30 PM . For business issues, contact your customer service helpdesk. Click the Registration link on the left navigation bar. Credit Card Support. Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. To register for the Learning Center follow the steps below. Administrative Messages are used for generating customer CitiDirect Customer Support You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. Note: For complete information on CitiDirect sign-on procedures, refer to the Quick Reference Guides section in the Learning Center at www. CitiPhone Banking Hotline (Banking and Card Services) 2860 0333 2860 0333: 24-hour Citigold Hotline: 2860 0111 2860 0111: 24-hour Citigold Private Client Service Line To better serve you, we have compiled a list of answers to some of the questions our customers ask most often about both CitiDirect Online Banking and our Web site. As of January 23rd, CitiDirect Online Banking will institute a new AFRD procedure to clean CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. If not, contact your internal technical support area. S. Each has been designed in a format that is easily printed, so you can access them in the Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. Back Citigroup For more information on Payments through CitiDirect Online Banking, please contact your Citibank Service Representative today to schedule a demonstration, or complete our Information Request Form. citidirect. Notes: A quick and easy program, Check My PC will determine whether your PC meets the minimum software requirements to run CitiDirect Online Banking. Please keep in mind that this test is in no way definitive of Internet connection speeds outside of our network. Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Support CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. With offices in Vancouver, Calgary, Montreal, Toronto and Mississauga, Citi's key strategic focus in Canada is to serve clients through Citi Banking, Capital Markets and Advisory; Citi Commercial Bank; Citi Markets; Citi Securities Services; Citi Treasury and Trade Solutions; Citi Private Bank and Citi Cards A comprehensive self-service capability, Online Help contains detailed information and descriptions of terms for all functionality and services offered through CitiDirect. You can also use the general Citi card support Contact Citi Customer Care to reach out to our help enter, file complaints & raise service requests. To delete report output Secure IP Status: CitiDirect checks for multiple IP addresses. Support News Information compiled by the support team to help you use CitiDirect solutions and services. Customer support is an integral part of CitiDirect Online Banking, as it is with all Citibank solutions and services. , simply call us toll-free at 1-800-200-7056, 24 hours a day, seven days a week, every day of the year. To edit the criteria in a report to include only the information you need. pl Bank Handlowy w Warszawie S. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Home CitiDirect Online Banking - Training Guides: CitiDirect Online Banking Training Guides offer detailed, step-by-step written instructions for a variety of functions and tasks. A comprehensive self-service capability, Online Help contains information support and a glossary of terms for all functionality and services offered through CitiDirect. This option allows you to report any problems you may be having, request investigations, or communicate with our Customer Service area 24 hours a day. Right click the CitiDirect Online Banking Web site Favorites link that you created from the Favorites list and select Properties from the pop-up menu. Back Citigroup. for receiving help with products, service or Does CitiDirect Online Banking offer a solution for Letter of Credit (LC) issuance? Is a cross-border payment service offered through CitiDirect? How will I initiate and monitor my payment investigations? An Award-Winning Application CitiDirect Online Banking wins top honors: CitiDirect examines how you can avoid social engineering fraud attempts Take a minute to learn what you can do to protect yourself and your business against 21st century scam artists. for receiving help with products, service or technical inquiries. Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. FILE EXPORT: Day/Time: There are sessions on the 2 nd and 4 th Wednesday of the month at 2:00 PM Visit our Help Center to understand why this might happen and how to fix it. daily Monday to Friday. 4. Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as Home About CitiDirect Getting Started Customer Support Trade Advisor: Customer Support CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Electronic Banking Help Desk (EB Help Select your Login Method based on your credential type. Find help & support articles, chat online, or schedule a call with an agent. A quick and easy program, Check My PC will determine whether your PC meets the minimum software requirements to run CitiDirect Online Banking. : Test Secure Sockets Layer Test your Internet Connection for SSL Protocol. 1 24. NET Software What are the Connectivity and Throughput tests? How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. CitiDirect Online Banking uses both a session cookie (stored in memory) and a persistent cookie (stored on hard disk). Data is available online for items less than 90 days old. A. For Exporters Initiate direct documentary collections and track direct documentary payments Track letters of credit and amendment activity For more details on Information Reporting through CitiDirect Online Banking, please contact your Citibank Service Representative to schedule a demonstration, or complete our Information Request Form. For a list of representatives in your area, go to the Contacts section of . Citi and Arc Design, Citibank, CitiDirect and WorldLink are trademarks and service marks of Citigroup Inc. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account information in real time right from your computer or Select your Login Method based on your credential type. com: Terms of Use Privacy Citi is one of the country’s largest and longest-serving foreign banks. 3 ••Customer Service Centers You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. Reach your financial goals today with the help of CIT Bank. Back The Import File Inquiry retrieves information about archived data files from previously executed import runs. : E-mail Fraud on the Rise What you should know about fraudulent e-mails and how to protect yourself. Certain details on some of the CitiDirect reports may be updated through an overnight batch cycle. Sign-on to CitiDirect Online Banking using your secure credentials (a SafeWord™ card or a Secured Password). Click Submit. This website supports IPV6 The Report Assistant is accessible from anywhere within CitiDirect and will show a list of all reports you designated as a favorite report as well as any report you have run in the last 24 hours. Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. We can support your own and other CA certificates, but you will be required to submit this request and allow up approximately two weeks to load it into our system. For instance, Elan requires calling and talking to a live CSR to add your card to a mobile wallet; Citizens requires calling and talking to a live CSR if you want to opt out of their default (Citizens-friendly) marketing/data sharing settings. www. Citi Commercial Cards How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. Guide, where you can access training support materials at anytime – 24 hours a day, 7 days a week. Please be advised that our offices at 12 Queen’s Park East, Port of Spain have amended its hours of Operations to the Public from 9:00 A. For a complete list of all available contacts, select ALL . Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as CitiDirect Customer Support 2 access training support materials anytime — 24 hours a day, seven days a week. Our Savings Builder option can help you earn higher interest rates so you can grow your savings faster. CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account information in real time right from your computer or CitiDirect ® Online Banking offers you full 24 hours service on every business days. CitiDirect Online Banking - FAQ Answer Frequently Asked Questions What steps should be taken to ensure that the Run Now option could be used if the Schedule Owner is unavailable? 2. The only weird thing that ever happened is that they randomly changed my due date and statement closing date by 2 days without saying anything to me. M. and parts of Canada and the Caribbean; No action required by CitiDirect users. Addendum, where you can access training support materials at anytime – 24 hours a day, 7 days a week. Reference Guidelines for Self-Service Guide, where you can access training support materials at anytime – 24 hours a day, 7 days a week. All information within the CitiDirect Online Banking platform is up-to-the-minute real-time data. Click the Web Document tab (if it is not already selected). Singapore: Click here to view our branch locations: Investment/ Insurance Feedback: branches 24 hours a day, seven days a week. We would like to show you a description here but the site won’t allow us. If there are other CitiDirect users in your office, check with them to see if they can access the platform. Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. Customer Environment Setup Names of Input Fields Terms Used in Our Examples Customers Citibank Customer1, 2, 3, etc. Include the installation. Citigroup. Citi | Services Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: You can select one country from the dropdown below for a list of available CitiDirect contacts in that country. To delete reports. for receiving help with products, service or technical inquiries ¿A quién puedo llamar para obtener respaldo técnico con CitiDirect Online Banking?: Para obtener respaldo por problemas técnicos con CitiDirect Online Banking, póngase en contacto con su centro de respaldo técnico. Each has been designed in a format that is easily printed, so you can access Click one of the following topics for instructions for using CitiDirect Reports: To add or remove reports from favorites. Welcome to CitiDirect Online Banking, Citibank's Web-based banking platform. for receiving help with products, service or technical inquiries hours a day, 7 days a week. Click this link for information on running CitiDirect on Sun Microsystems Java Software (JRE) Customer Service Representative. CitiDirect ® Check My PC with Sun Java Software. You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the You can select one country from the dropdown below for a list of available CitiDirect contacts in that country. General Support for all Citi cards: 1-800-950-5114; Customer Support in Spanish: 1-800-947-9100; General Support and Servicing for the Costco Anywhere Visa Card: 1-855-378-6468 for fastest service. Related Links: No Related Articles: Contacts : Here is where you can find your. Copyright © 2007 - 2025 Citigroup Inc. com and created a personal ID, please start with step #3 below. The customer service is foreign but he was really nice and helpful. Copyright © 2007 - 2024 Citigroup Inc. Note: If you have already registered at www. This website supports IPV6 Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. To run reports and view report output. Access banking demos and FAQs here! Calling the Ethics Hotline: Available 24 hours per day, seven days per week in multiple languages by looking up the dialling options available in your location in the IMO, the best thing about Citi's customer service is that it's rare to need to contact them. com. Does CitiDirect offer a solution for initiating both domestic and international payments? *Check My PC for Microsoft . 24. Please be advised that our offices at 12 Queen’s Park East, Port of Spain have amended For technical issues with CitiDirect Online Banking, contact your technical support center. Deleting the CitiDirect Online Banking cookie whether manually or systemically will delete all user credentials, which will require you to re-register with the CitiDirect Online Banking site. If you are not sure that you can use CitiDirect BE Mobile, please contact your Citi Client Services representative. Para asuntos comerciales, póngase en contacto con la mesa de ayuda del servicio de atención al cliente. LATAM Interactive Voice Response Handling – This is an optional service that is not available in Poland. Run Check My PC to see if your PC meets the minimum software requirements to run CitiDirect. Electronic Banking Help Desk (EB Help Desk) phone: +36 (1) 374 5518 Available on every business days, from 8:00 AM, until 4:30 PM. Customer Names Citibank Customer Name1, 2, 3, etc. Payments features and functionality may vary by country. Inside the U. Chapter 6—Service Requests provides information for making customer service requests ––stop payments, photocopies, transfers and ACH recalls, as well as information on how to determine payment status and obtain refunds. Contacts : Here is where you can find your. Cross-border Payment Service offered through CitiDirect: How do I use my SafeWord Card for CitiDirect Online Banking? What is Event Notification? Are my alerts or notifications secure? Contacts : Here is where you can find your. citidirect 24 hours: 24 hours: 24 hours: e-Statement/e-Advice Maintenance: 1. com Select your Login Method based on your credential type. Your network may be configured to conduct load balancing against Internet traffic. CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Customer Service Remember that all calls to our IVR *Interactive Voice Response and Customer Service Representatives are toll free. Our Customer Service Center is committed to satisfying the needs of all Citi DoD Travel Cardholders. The Registration screen An end-to-end trade solution CitiDirect Online Banking offers fast, easy access to critical real-time information and the capability to initiate transactions in minutes – all in a secure, user-friendly Web-based platform. com Our CitiDirect Online Web Site contains FAQs, which address both the use of the application, and the Web site. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Support Language Preference: Support News Customer support is an integral part of CitiDirect Online Banking, as it is with all Citibank solutions and services. Remember that all calls to our IVR *Interactive Voice Response and Customer Service Representatives are toll free. A list of contacts by products available for the country you selected Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Log in to Citi Commercial Cards to manage your business expenses and travel. We are here to answer your You can contact your Customer Service Representative if you need an Access Code. Non-investment Products Advice: 08:00 - 20:00: 08:00 - 15:00--Paper Statement Request: 24 hours: 24 hours: 24 hours: Back Does CitiDirect Online Banking offer a solution for Letter of Credit (LC) issuance? Is a cross-border payment service offered through CitiDirect? How will I initiate and monitor my payment investigations? Our hours of operation are: Business days from Monday to Friday 9:00 AM – 11:00 AM* *Change in Banking Hours effective May 17th, 2021. CitiDirect ® Online Banking offers you full 24 hours service on every business days. WorldLink ® Payment Services is owned and operated by Citibank Europe plc, a Dublin-based (Head Office) and incorporated subsidiary of Citigroup, Inc. Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. 10 What are the default notifications settings? How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. You can call customer service Who do I call for support on CitiDirect Online Banking? For technical issues with CitiDirect Online Banking, contact your technical support center. Our goal is to meet your needs by giving you access to news and information about CitiDirect and our support team. Home About CitiDirect Getting Started Customer Support Trade Advisor: Trade Advisor CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Customer Service Representative Exceptional dedicated customer services, wherever you are. Use the Criteria Tab to enter search criteria to obtain the information you need. The Web site also offers a Learning Center Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. Klik “Pesan” yang terletak di bawah menu navigasi bagian atas. ® 7. Our hours of operation are: Business days from Monday to Thursday from 8:30 AM to 4:30 PM / Friday 8:30 AM - 5:00 PM . Go to Login Page. This is a standard port required even for in-session CitiDirect Online Banking and any other application employing this standard security. Learn more today. for receiving help with products, service or technical inquiries 6 citidirect. Address Line 1 Citibank Customer Address Line1, 2, 3, etc. Each has been designed in a format that is easily printed, so you can access As a valued user of CitiDirect Online Banking, we wanted to notify you of an upcoming change to your Automated File and Report Delivery (AFRD) service. Items older than 90 days are available by customer service call. Note: Please remember that the next sections: Login Details and User Entitlements will only open after you have filled in all the Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Before you begin the installation of CitiDirect Online Banking, please select one of the options below and Contacts : Here is where you can find your. If you obtain an Entrust End User certificate through Citigroup, three additional ports should be opened. 9 Is CitiDirect BE Mobile available for all CitiDirect users? Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. for receiving help with products, service or technical inquiries To better serve you, we have compiled a list of answers to some of the questions our customers ask most often about both CitiDirect Online Banking and our Web site. for receiving help with products, service or technical inquiries If you are unable to connect to CitiDirect there a few steps you can take before calling the Electronic Banking Service Center (EBSC). M to 11:00 A. ¿Qué pasa si dejo el sistema CitiDirect inactivo por un tiempo? Si deja de usar el sistema CitiDirect por más de 15 minutos, tendrá que volver a iniciar la sesión. citidirect Find help and guidance for using CitiDirect® Online Banking services. Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as Our hours of operation are: Business days from Monday to Friday 9:00 AM – 11:00 AM* *Change in Banking Hours effective May 17th, 2021. IVR materials at anytime — 24 hours a day, seven days a week. 1. You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the Our CitiPhone operating hours are 8am - 8pm (GMT/BST) everyday The Citi Security Team will still be available 24/7 on 0800 096 68 00 (or +44 203 569 99 98 if calling from outside the UK) exclusively for: The CitiDirect Online Banking application goes through regularly scheduled maintenance and is unavailable during the following time frames: Weekly: From 12:00PM Eastern Daylight Time (EDT) on Saturday through 1:00AM EDT on Sunday (16:00 Greenwich Mean Time (GMT) on Saturday through 05:00 GMT on Sunday) with LIMITED access to CitiDirect starting at 10:00PM EDT Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Home CitiDirect Online Banking - Training Guides: CitiDirect Online Banking Training Guides offer detailed, step-by-step written instructions for a variety of functions and tasks. Consolidated Statement/Securities Consolidated Daily Statement, Advice/Margin Account Statement (Daily, Monthly Statement) 24 hours: 24 hours: 24 hours: 2. , call 757-852-9076. • The main Event Notification page is the starting point for using the service. Click the Access Management category on the CitiDirect navigation bar, and then Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Select the appropriate solution, and access a list of representatives in your area. Click this link for information on running CitiDirect on Sun Microsystems Java Software (JRE).